A-1 Higdon Reservation, Rental Rules & Cancellation Policy
Please make sure to read this and don't forget to print you a copy!!
Reservations--- To book your reservations
you can call us at this toll free
1-877-772-7164. Or you can e-mail us @
danhigdon@bellsouth.net When
we receive your reservations by e-mail, will e-mail you back or call you to
request your credit card type and number so that we can complete your
reservation. This procedure is for your protection. Unless married,
Renter (s)
must be at least 23 years of age. All occupants of a unit must be closely and
personally supervised by the
Renter( s). Any reservations obtained under false
pretenses may be subject to loss of deposit and rent and immediate eviction.
Rental Periods Are
Primarily Weekly---Saturday to Saturday----We take Daily Rentals providing the date starts
or ends on Saturday, so two weeks aren't messed up with minimum of 3 nights.
WE DO NOT TAKE WEEKEND ONLY RENTALS!!---Occupancy
is limited to maximum occupancy as shown on each unit's rate schedule. An
exception may be made for infants. If your approved occupancy is exceeded,
a
fee of $50.00 per person, per day will be charged against your
reservation/security deposit.
To hold your
reservation, Reservation Deposit of
$200.00 for 1 & 2 bedroom & $300 for
3 bedroom
plus $35 Non-Refundable Processing
Fee
plus a Credit Card/Debit
Card MUST be used for as your Security Deposit,
your card "Will Be" charged for
any missing items, and for all damages that
incurred during your stay.
The Reservation Deposit will be applied toward your final rental
payment when due. Only one check/credit card per Reservation/Security
Deposit is accepted. Only credit cards are accepted when a reservation is
made less than 15 days prior to arrival. Full payment of all rental fees,
departure cleaning, taxes, deposit, processing fee, parking pass fee, etc.,
is
due 21 days prior to your Arrival
Date
(60 days for snowbirds). Extra
cleaning, excessive wear and/or damage, missing contents, lost keys, or other
surcharges, will be billed to Rentor (s) credit card. A Confirmation/Rental Agreement Letter will be faxed or
mailed to you, which you should review carefully, checking for accuracy. Please
contact us immediately if any corrections are necessary. If for some reason
beyond our control the unit you reserved becomes unavailable, we reserve the
right to place you in another, comparable unit or cancel Rental.
Additional Charges---
$35
processing fee and lodging tax
of 11% must be charged on all rentals of less than 180 days (6 months) & Basic
Clean Fees will be added to every reservation at a rate of
$90
1 &
2 Bedroom &
$100
for 3 Bedroom ($115
for "The Spectacular View LightHouse 1018 Condo"). Clean fees are for maid to come in after you depart
and clean condo for next guests. Beach chairs and toys and etc are to be left
"OUTSIDE"
of condo so as to not bring sand inside condo. When using washer and dryer in
condos, please avoid washing our linens with your beach towels and etc. as they
will fade onto our linens causing us to have to replace linens and charge you
for ruined ones. Before leaving, you are to take out all trash and dump in trash
dumps located on each condo floor and put all dishes
in dishwasher and start dishwasher cleaning---if you leave condo without doing these things or
if your cleanup causes maid more than normal time or work to cleanup after you,
additional charges will be applied to your credit card! As you probably know,
labor is extremely high in resort areas and maids time spent cleaning is
very costly plus we try to provide you with extremely nice condos and you are
expected to take extremely good care of it.
Processing Fee (Non-Refundable)--A $35 non-refundable
processing fee, to cover expenses associated with the initial reservation, is
due at reservation time.
Credit Card Charges---There
is a 5% processing fee charged ~ONLY~
if using a credit card to pay weekly rental charges---(5% is not processed on original
Reservation Deposit Charges)!
Parking
Pass Charges--- A
$10
per vehicle Parking Pass Fee is charged for Parking at all condos. Please
display your parking pass in your auto wind shield
while parked at all condos.
Cancellations
and Refunds---Cancellations or
date changes or Changing Units must be received in calling, writing (mail, fax or e-mail) at least
30 days prior to check-in
(90 days for monthly reservations) in order to receive a refund-- An additional
$50.00
processing fee will be charged for any
cancellation or changing units or date changes of any kind.
We cannot refund any deposits or advance payments for cancellations received in
less than this notification period----- Note: If you cancel your
reservation within 3 weeks or less prior to your arrival, you will be charged
for the full amount of rent, unless we are able to re-rent condo. Any last
minute deal or "Hot Deals", there will be no Refund.
Hurricane--- If the Gulf Shores area is
"Officially
Evacuated" by order of the Governor, then those days will be refunded.
Otherwise, there will be no refunds or credits for early departure guests. In
the event the premises become unavailable due to circumstances beyond the
control of A-1 Higdon Rentals, every effort will be made to find comparable
accommodations for Rentor (s).
Check-In Procedures---There is no Check-in---You go directly to the condo. Check-in
time is 3:00 p.m.
(There
is no EARLY CHECK IN and
$75 penalty will be applied if broken). Please do not
ARRIVE/CHECK- IN earlier than 3:00
p.m. this will give my housekeeping enough time
to get the
place ready.
Check-out Procedures-There is no Check-out---Check-out time is
10:00 A.M.--(There
is no LATE CHECK-OUT and
$75
penalty will be applied for late departures)
Just leave the keys inside the unit locked. My cleaning company will pick up the
keys and report the status of the unit...Please take all food
with you or dispose of. Take all trash to the trash
chute and make sure the glasses, utensils, and dishes are clean or at least in
dishwasher washing when you leave and then cleaning company will do the rest. Please take care of
this condo, this is a better condo than a regular rental condo as we strive to
provide "Luxury" Condo's. Please leave the
unit as you found it.
Thanks and have a safe trip back home and see you again next time.
Keys---You'll receive two keys in the mail along with your final bill. Please do not lose or misplace the keys. In order to cover our expenses with the Locksmith, we have to charge you $50 for lost /misplaced keys. Be careful not to lock yourself out of the condo, you'll be charged for us to get you back in. When you depart please leave the keys inside the condo-(All Back on Same Key Ring we sent you---Penalty applies if not all there and put back on original key ring) and lock the door. My cleaning company will pick up the keys and "Report the condo status".
Telephone Usage---Long distance
and directory calls must be made collect or charged to your credit card. Local
calls are free.
Internet
Service---All of our Condos now feature in room internet access for FREE!!! Just
bring your own cable---Units are not wireless internet!! Be sure to bring your
cat 5 cables!!!
Towels and Linens---Please do not remove these items from the unit...you will be charged full amount of any linens and towels missing during your stay. Extra set of towels are available for a minimum fee of $10.00 (per Set) plus $25 trip charge to deliver. Washing machine and dryer are available in the unit for you to wash and dry wash cloths and towels. Please remember to bring your own beach towels...Please do not use the condo towels as a "Beach Towel"...Also, watch out when washing Beach towels as they will fade!! Please Don't wash our towels/linens with Beach Towels as you will be charged for new towels/linens if you damage!
Outdoor Grills---Sorry, but
grills are prohibited on decks, porches, balcony etc. due to fire hazard. Most
condos do have grill on site for your use.
Personal Belongings---Please
do not leave any valuables in the unit.
We are not responsible for any loss
or theft of money, personal property of any
kind.
Any items that are left
in the unit are not our responsibility.
Conduct of Guests---Absolutely no house parties allowed. The property must be used for residential purposes only and you must be peacefully occupy the property and not interfere with your neighbors. You are solely responsible for yourself, your family and your guests, and must not permit any activities on the premises which are contrary to any law, ordinance and or applicable Health, Fire Department, Insurance Company or Condominium Association provisions. These are strictly enforced and any violations will result in forfeiture of all deposit and rent and immediate eviction.
Right of Entry---We
have to reserve the right for us and/or our agents, to be able to enter and
inspect the condo during
your stay at all reasonable times to ensure maintenance
and safety of the premises, and also
to show condo to prospective renters or buyers. We will make every effort to
schedule a time that is convenient for you and not interrupt your vacation.
Damages and
Breakdowns---We make every effort to ensure that your condo is cleaned and
inspected before your arrival.
However, we encourage you to perform a quick
inspection upon arrival and immediately report any damage or problems
to us
otherwise you will be held responsible for damages during your stay.
Please promptly notify "US" (not Housekeeping) of any mechanical, electrical, and
plumbing or other problem with the premises other than housekeeping issues. We will make every effort to
correct any problems
as soon as possible. Unfortunately, in the event that a
mechanical failure does occur during your stay, no refund or rate adjustment
will be made.
House Keeping---We make every effort
to ensure that your condo is cleaned and inspected before your arrival. But if
you find something wrong housekeeping wise, please give the housekeeping a call right away
so she can check the unit. Her contact number should be posted on the
refrigerator or at the welcome book.
No Smoking - No Pets
- No Bicycles Inside---There is storage available at each Condominium
complex for bicycles and they are not allowed in the elevators or individual
condos. Luggage carts are also not allowed inside the individual condos.
No smoking is allowed in condos period--ok to smoke out on balcony ($750 Fumigation
charge applied if this rule is broken).
And sorry, no pets are allowed due to Condominium Association rules
($500
fumigation charge applied if this rule is broken).
For the enjoyment of all of our guests, these rules are strictly enforced.
If evidence of smoking or a pet is
found, forfeiture of all rent and deposits and immediate eviction will occur
plus applicable penalties!!!.
HOME | Contact Us | Or Call 877-772-7164----Emergency Number 1-256-673-8787 or 256-226-8282
| Liability Please understand that we hope that nothing untoward happens to you, your family or your guests while you are staying in the condo. However, we must ask you to agree that we and/or our agents are not liable for any damages or any injury to you, your family and/or any guests, or to any of your or their respective personal property, from whatever cause arising from your occupancy of the premises. And that you specifically agree to hold us, and/or our agents, harmless, and defend and indemnify us from any such damages and/or injuries, including court costs and attorney's fees. Your verbal acceptance or signed acceptance of Rental with us, means you will abide by all our rules as posted. |
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