A-1 Higdon Reservation, Rental Rules & Cancellation Policy
                    Please make sure to read this and don't forget to print you a copy!!

Reservations--- To book your reservations you can call us at this toll free 1-877-772-7164 be. Or you can e-mail us @ danhigdon@bellsouth.net When we receive your reservations by e-mail, will e-mail you back or call you to request your credit card type and number so that we can complete your reservation.  This procedure is for your protection. Unless married, Renter (s) must be at least 25 years of age.  All occupants of a unit must be closely and personally supervised by the Renter( s).  Any reservations obtained under false pretenses may be subject to loss of deposit and rent and immediate eviction.

   Rental Periods Are Primarily Weekly---Saturday to Saturday----We take Daily Rentals providing the date starts or ends on Saturday, so two weeks aren't messed up with minimum of 3 nights.  WE DO NOT TAKE WEEKEND ONLY RENTALS!!---Occupancy is limited to maximum occupancy as shown on each unit's rate schedule.  An exception may be made for infants.  If your approved occupancy is exceeded, Violations of rental occupancy restrictions are grounds for IMMEDIATE EVICTION AND FORFEITURE OF RENT.

   To hold your reservation, Reservation Deposit of $200.00 for 1 & 2 bedrooms----&---- $300 for 3 bedrooms for daily/weekly rentals, "Monthly Reservations" require larger Deposit of $400 for 1 & 2 bedrooms & $500 for 3 bedrooms plus a Credit Card/Debit Card is used for as your Security Deposit, your card "Will Be" charged for any missing items, and for all damages that incurred during your stay (Report Damages when you arrive to avoid being falsely accused or charged). If you choose to pay cash deposit, We will hold your Damage Deposit  for a week until our Cleaning crew reports the condition of the condo to us. If the damages is greater than the Deposit, then you are to pay entire damages.  The Reservation Deposit will be applied toward your final rental payment when due.  Only one check/credit card per Reservation/Security Deposit is accepted. Only credit cards are accepted  when a reservation is made less than 15 days prior to arrival.  Full payment of all rental fees, departure cleaning, taxes, deposit, processing fee, parking pass fee, etc., is due 21 days prior to your Arrival Date (60 days for snowbirds/monthly rentals).  Extra cleaning, excessive wear and/or damage, missing contents, lost keys, or other surcharges, will be billed to Renter (s) credit card. A Confirmation/Rental Agreement Letter will be faxed or mailed to you, which you should review carefully, checking for accuracy. Please contact us immediately if any corrections are necessary. If for some reason beyond our control the unit you reserved becomes unavailable, we reserve the right to place you in another, comparable unit or cancel Rental.

Additional Charges--- $50 non-refundable reservation processing fee and lodging tax of 11% must be charged on all rentals of less than 180 days (6 months) & Basic Clean Fees will be added to every reservation at a rate of $130 for 1 & 2 Bedrooms & $155 for 2(full bdrms plus bunks) & 3 Bedrooms. Linens/Clean fees are for maid to come in after you depart and clean condo for next guests. Beach chairs and toys and etc are to be left "OUTSIDE" of condo so as to not bring sand inside condo. When using washer and dryer in condos, please avoid washing our linens with your beach towels and etc. as they will fade onto our linens causing us to have to replace linens and charge you for ruined ones. Before leaving, you are to take out all trash and dump in trash dumps located on each condo floor and make sure to clean all dishes/pots & pans and put back to their places---if you leave condo without doing these things or if your cleanup causes maid more than normal time or work to cleanup after you, additional charges will be applied to your credit card! As you probably know, labor is extremely high in resort areas and maids time spent cleaning  is very costly plus we try to provide you with extremely nice condos and you are expected to take extremely good care of it.

Processing Fee (Non-Refundable)--A $50 non-refundable reservation processing fee, to cover expenses associated with the initial reservation, is due at reservation time.
Credit Card Charges---There is a 5% processing fee charged ~ONLY~ if using a credit card to pay  weekly/daily rental charges---(5% is not processed on original Reservation Deposit Charges)!

Parking Pass Charges & Wrist Bands--- A $12 per vehicle Parking Pass Fee is charged for Parking at all condos. Please display your parking pass in your auto dashboard while parked at all condos. Some Complex require you to wear wrist bands when using the common areas, wrist bands are $1 each.

Cancellations and Refunds---Any type of Cancellations--you will forfeit your deposit. Cancellations, Date changes or Changing Units must be received in calling, writing (mail, fax or e-mail) at least 30 days prior to check-in (90 days for monthly reservations)-- An additional $50.00 processing fee will be charged for changing units or date changes of any kind.
Refund--We cannot refund any advance payments for cancellations received in less than this notification period----- Note: Canceling your reservation within the notification period or less prior to your arrival, you will be charged for the full amount of rent, unless we are able to re-rent condo (You'll be Refunded accordingly depending on how much the condo re-rent or you may be charge for the difference if condo rental brought in less on the original contract). Any Last Minute Deal or "Hot Deals", there will be no Refund.

Hurricane--- If the Gulf Shores area is "Officially Evacuated"  by order of the Governor, then those days will be refunded.  Otherwise, there will be no refunds or credits for early departure guests.  In the event the premises become unavailable due to circumstances beyond the control of A-1 Higdon Rentals, every effort will be made to find comparable accommodations for Renter (s). 

Check-In Procedures---There is no Check-in---You go directly to the condo. Check-in time is 3:00 p.m. (There is no EARLY CHECK IN and $75 penalty will be applied if broken). Please do not ARRIVE/CHECK- IN  earlier than 3:00 p.m. this will give my housekeeping enough time to get the place ready.
 Check-out Procedures-There is no Check-out---Check-out time is 10:00 A.M.--(There is no LATE CHECK-OUT and $75 penalty will be applied for late departures). My cleaning company will report the status of the unit...Please take all food with you or dispose of. Take all trash to the trash chute located on each floor & make sure the glasses, utensils, pots/pans and dishes are clean & put back to their proper place. Please be considerate to next guest, make sure all dishes, pots, pans & utensils are cleaned before putting to proper places.
Please take care of this condo, this is a better condo than a regular rental condo as we strive to provide "Luxury" Condo's. Please leave the unit as you found it. Thanks and have a safe trip back home and see you again next time.

Keys--Condo that has Lock Box (Crystal Shores West Complex)--  Lock Boxes--Mounted on front door of unit---You'll receive the lock box code when Bill is due on the Bill form (which will be emailed to you). Lock Boxes are mounted in front of the unit. Please do not lose or misplace the keys. In order to cover our expenses with the Locksmith, we have to charge you $50 for lost /misplaced keys. Be careful not to lock yourself out of the condo, you'll be charged for us to get you back in. Please take 1 set of keys (Please leave the Key that is taped in the Lock Box for EMERGENCY use). When you depart  please put or return the keys back in the Lock Box and scramble the numbers and close the cover. Make sure keys on Same Key Ring---Penalty applies if not all there and put back on original key ring) and put back in the lock box. My cleaning company will Report the status of the condo.

Electronic Code--Condo that has Electronic Lock (Lighthouse Complex---Electronic Code is provided on the Bill Form (which will be emailed to you), make sure to write down or take the form with you. Note: If you have problem with the door not opening, pull the door handle towards you, you'll hear it click, push the Lock button, you'll hear it lock, punch in the code and turn knob, door should open---If you put code too many times, electronic door won't open and lights will blink, let it reset for at least 30 seconds and try again.

Telephone Usage---Long distance and directory calls must be made collect or charged to your credit card. Local calls are free.

Internet Service---All of our Condos now feature in room wireless internet access for FREE!!! 

Towels and Linens---Please do not remove these items from the unit...you will be charged full amount of any linens and towels missing during your stay. Extra set of towels are available for a minimum fee of $10.00 (per Set) plus $15 trip charge to deliver. Washing machine and dryer are available in the unit for you to wash and dry wash cloths and towels. Please remember to bring your own beach towels...Please do not use the condo towels as a "Beach Towel"...Also, watch out when washing Beach towels as they will fade!! Please Don't wash our towels/linens with Beach Towels as you will be charged for new towels/linens if you damage!

Outdoor Grills---Sorry, but grills are prohibited on decks, porches, balcony etc. due to fire hazard. Most condos do have grill on site for your use. Most likely located on the ground floor.

Personal Belongings---Please do not leave any valuables in the unit. We are not responsible for any loss or theft of money, personal property of any kind. Any items that are left in the unit are not our responsibility.

Conduct of Guests---Absolutely no house parties allowed. The property must be used for residential purposes only and you must be peacefully occupy the property and not interfere with your neighbors. You are solely  responsible for yourself, your family and your guests, and must not permit any activities on the premises which are contrary to any law, ordinance and or applicable Health, Fire Department, Insurance Company or Condominium Association provisions. These are strictly enforced and any violations will result in forfeiture of all deposit and rent and immediate eviction.

Right of Entry---We have to reserve the right for us and/or our agents, to be able to enter and inspect the condo during your stay at all reasonable times to ensure maintenance and safety of the premises, and also to show condo to prospective renters or buyers.  We will make every effort to schedule a time that is convenient for you and not interrupt your vacation.

Damages and Breakdowns---We make every effort to ensure that your condo is cleaned and inspected before your arrival. However, we encourage you to perform a quick inspection upon arrival and immediately report any damage or problems to us otherwise you will be held responsible for damages during your stay.   Please promptly notify "US" (not Housekeeping) of any mechanical, electrical, and plumbing or other problem with the premises other than housekeeping issues. We will make every effort to correct any problems as soon as possible.  Unfortunately, in the event that a mechanical failure does occur during your stay, no refund or rate adjustment will be made.

House Keeping---We make every effort to ensure that your condo is cleaned and inspected before your arrival. But if you find something wrong housekeeping wise, please give the housekeeping a call right away so she can check the unit. Her contact number should be posted on the refrigerator (it'll be emailed to you as well)..

No Smoking - No Pets - No Bicycles Inside---There is storage available at each Condominium complex for bicycles and they are not allowed in the elevators or individual condos.  Luggage carts are also not allowed inside the individual condos.  No smoking is allowed in condos period--ok to smoke out on balcony ($750 Fumigation charge applied if this rule is broken).  And sorry, no pets are allowed due to Condominium Association rules ($500 fumigation charge applied if this rule is broken).  For the enjoyment of all of our guests, these rules are strictly enforced.  If evidence of smoking or a pet is found, forfeiture of all rent and deposits and immediate eviction will occur plus applicable penalties!!!.

HOME | Contact Us | Or Call 256-582-9505  Or 877-772-7164----Emergency Number (For Emergency Only) 256-673-8787 Or 256-226-8282

Liability
     Please understand that we hope that nothing untoward happens to you, your family or your guests while you are staying in the condo.  However, we must ask you to agree that we and/or our agents are not liable for any damages or any injury to you, your family and/or any guests, or to any of your or their respective personal property, from whatever cause arising from your occupancy of the premises.  And that you specifically agree to hold us, and/or our agents, harmless, and defend and indemnify us from any such damages and/or injuries, including court costs and attorney's fees. Your verbal acceptance or signed acceptance of Rental with us, means you will abide by all our rules as posted.